Services · Engagements

Expert hands,
when it counts.

Beyond the platform, Zoniax takes on direct engineering work — getting industrial monitoring deployed, keeping cloud systems healthy, and being on the line when something can't wait. The same engineers who build the product.

Priority support

The number you call
at 03:00.

When a system is down, drifting, or behaving unsafely, you need an experienced engineer on the line — not a ticket in a queue. Zoniax offers priority consultation for live incidents across the platforms and systems we work with: industrial telemetry, cloud environments, and the infrastructure between them.

How it works
Access
A direct line to a senior engineer, available under a support retainer.
Scope
Live incidents — outages, unsafe drift, failed changes, security events.
Response terms
Response windows and coverage hours are agreed per retainer.
01 · Industrial

Getting monitoring into the plant.

Hands-on work to take an operation from unmonitored to instrumented — the engineering that sits around a Zoniax deployment.

Pilot scoping & rollout

Scoping the first lines to instrument, specifying what to measure, and running the deployment through to live, trusted signals.

  • Line & asset assessment
  • Measurement plan
  • Staged rollout to production

Edge instrumentation

Specifying and commissioning sensors and edge gateways built for the dust, vibration, and heat of real production environments.

  • Sensor specification
  • Gateway commissioning
  • Protocol bring-up

Systems integration

Connecting telemetry to the ERP, MES, and CMMS systems a plant already runs — so signals reach the people who act on them.

  • ERP / MES / CMMS connectors
  • Work-order automation
  • Data-lake exports
02 · Cloud

Cloud systems, kept in trim.

General cloud and platform engineering — on Google Cloud, Microsoft Azure, and the systems around them — whether or not a Zoniax deployment is involved.

Cloud changes & migrations

Planned changes, migrations, and environment work across Google Cloud and Azure — executed with rollback paths, not crossed fingers.

  • Google Cloud · Azure
  • Migrations & upgrades
  • Environment & tenancy work

Architecture & cost review

An independent read on how a cloud environment is built — for reliability, security posture, and the spend it generates.

  • Architecture review
  • Reliability & scaling
  • Cost & right-sizing

Ongoing technical support

Continued engineering support for the platforms and systems your operation depends on — change management, maintenance, and fixes.

  • Managed change windows
  • Maintenance & patching
  • Retainer or per-project
03 · Security

Audits that find the gap.

Independent review of where systems are exposed — in the cloud, and across the OT / IT boundary that industrial operations live on.

Cloud security posture

A structured audit of cloud accounts — identity, access, exposure, logging — measured against current good practice.

  • Identity & access
  • Network exposure
  • Logging & detection

OT / IT boundary review

Examining the seam where plant networks meet corporate IT — the place industrial operations are most often quietly exposed.

  • Segmentation review
  • Remote-access paths
  • Gateway & edge hardening

Hardening & remediation

Findings turned into a prioritized plan — and, where you want it, the hands to carry the remediation through.

  • Prioritized findings
  • Remediation plan
  • Optional hands-on fix
04 · Engagements

Three ways to engage.

Model A

Project

Fixed scope, fixed outcome. A migration, an audit, a deployment — defined up front and delivered to a plan.

ScopedFixed priceDefined exit
Model B

Retainer

Ongoing engineering capacity, including priority and emergency response. For systems that need a standing hand.

MonthlyPriority accessEmergency cover
Model C

Advisory

Review and guidance without taking the keys — a second opinion before a decision you can't easily reverse.

ReviewGuidanceNo lock-in

Tell us what's
not working.

Whether it's a plant to instrument, a cloud environment that needs attention, or an incident in progress — describe it, and we'll tell you plainly whether and how we can help.